17-11-2016 11:40 AM
Hi all, here is my experience:
I bought a " iPhone 7Plus 256GB Black " last week and faced a problem on network connectivity, its shows "No Service" in status bar in periodically like once in a hour.
next day I got replaced the device with new one. But faced the same problem in that phone also.
But when network was changed to 3G, it worked, no problem for the whole day.
Then I tried with a vodafone sim for the next day, It worked good without any problem. I visited ooredoo shop and replaced sim card and tried with 4G, but it didn't worked. It showed No Service after one hour as before.
So I called apple support to know if its a software issue, should I wait for an updation to fix this bug or a hardware issue? They agreed that I can replace the device as I haven't completed 15 days.
When I surfed to apple iPhone7 Tech Specs I realised that there is some model numbers in the head of Cellular and Wireless
It shows there are two model numbers which doesn't support CDMA network used Verizon & Sprint,
Unfortunatly my device Model was A1784 ! but as per my knowledge ooredoo is using GSM network !
I searched for reviews of verizon / sprint customers, I found some of them are facing same problem.
So I visited the dealer for 2nd replacement of the device and asked for another model number and got A1661.
Now the best part is I have completed 24 hrs without any problem
So Please ensure your Model No before you go for a new iPhone 7Plus (not sure about the 7 though)
17-11-2016 04:46 PM
Thanks for Update, and happy to hear about it
congratulations finally your problem has been solved.
15-01-2017 07:13 PM
The Verizon / Sprint phones are CDMA phones but they do support GSM, UMTS, HSPA and LTE too. They are using a Qualcom chip, while the new one you got (AT&T / T-Mobile) is using an Intel chip.
Qualcom provides a faster 4G+ experience, even on Ooredoo's network. Intel has lower coverage and a bit slower speeds when on 4G+. The issue you had was not related to the phone being CDMA, but more of an issue with the device lineup that Apple is still working to fix.
To be honest I would prefer the Verizon / Sprint model because of the Qualcom chip. Intel is not yet experienced with mobile network chips.