Cannot check Shahry Mobile Internet Packs Balance

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Cannot check Shahry Mobile Internet Packs Balance

Why is it I'm subscribing 1week standard data then you will send to me after 2_3 days it will expired as I know it is 1 week..Then I can't open to check how many MB I have..Quickly my remaining balance 15or 10 riyals gone..Take it..Not nice like this you must inform that the data will be finished so that I can recharge too much money you take after finished the data why?